Account Help
Learn about managing your account, billing, subscriptions, and payment methods.
Forgot Your Username or Password?
How to recover your Scratchsoft account credentials.
Add or Update Credit Cards
How to add, edit, or manage credit cards on your Scratchsoft account.
Resubmitting an Unpaid Invoice
How to resolve and resubmit a failed payment for an unpaid invoice.
Billing Cycle Charges
Understanding Post Time Daily's billing cycle and how charges appear on your statement.
Race Card Cancellation Policy
Race Card Cancellation Policy